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Jump desktop how to add computer11/22/2023 ![]() ![]() You can double check this by opening the Jump Desktop Connect app. If the command succeeds, the user will be added to the remote access users list.Next run the Jump Desktop Connect command line app (see below) with the following option (note: remove spaces from the connect code):.First generate a Connect Code for the user you want to add to Jump Desktop Connect.To securely configure remote access users, use the user's Connect Code with the -connectcode option in Jump Desktop Connect: Windows users can also pass configuration options directly to the installer files - see below. Once Jump Desktop Connect is installed, you can configure it via the command line or terminal by invoking the JumpConnect executable. Unattended Configuration via the Command Line / Terminal The Jump Desktop Connect installer is packaged as a PKG file which can be used by most remote administration tools for mass deployment.Ĭonfiguration is performed via command line after installation finishes. MSI based installer: Jump Desktop Connect MSI Installerīoth installers can be silently installed by passing in the /qn command line option.Ĭonfiguration can be performed via the command line after installation finishes or by passing configuration parameters directly to the MSI/EXE installer (see below).Standalone exe installer: Jump Desktop Connect EXE Installer.Install Jump Desktop Connect via the following options: Please contact for a refund - they'll get back to you within 24 hours with refund instructions.Jump Desktop Connect 6.0 has new configuration features that make it easy to mass deploy it to your entire organization and securely configure remote access users. I'm sorry Jump Desktop didn't work for you. It's okay if you shut down the display or power down the disks but the computer must be 'on' and connected to the internet to be reliably remote controlled. That being said - the most reliable way to connect to your computers is to make sure they are set to not go to sleep when they are connected to a power source. There are ways to 'hack' around this by making sure at least one computer in your home network is set to NOT sleep and once you're in that computer you can use it to wake up other computers on the same network. Open up the Power Options applet in the Control Panel and make sure your PC is set to not go to sleep when connected to a power There are technical reasons why we can not reliably wake a computer from outside your home network: Waking up a computer requires sending the computer a wake up packet directly and unfortunately this does not work if your computer is behind a router (or in some cases 2 routers) - which is what most of our customers are using. ![]() MacOS 13 or later: Open up System Preferences -> Displays -> click Advanced button -> turn on the option Prevent automatic sleeping on power adapter when the display is off MacOS 12 or earlier: open up the Energy Saver options and make sure it's set to never go to sleep in the Power Adapter section. Once you've enabled the settings be sure to test your configuration.įor reliable remote access we generally recommend setting your computer to not go to sleep. Open up the Power Management options and make sure Wake on Magic Packet or Wake On LAN is enabled. Right click your network adapter and click Properties. On Windows: Open Device Manager -> Network Adapters. Make sure Wake for Network Access is enabled. On Mac: Open System Preferences -> Energy Saver. How To Configure Wake For Network Access: If you're connecting to a laptop, make sure it's connected to a power source. ![]() not from the same network), then make sure there's at-least one computer on the same network that's turned on and running Jump Desktop Connect with your account. If you're connecting from the internet (i.e.Make sure your computer is configured to wake up on network access (see below).Here's what you need to do to make sure your computer wakes up when you connect: ![]() When initiating a remote connection, Jump will try to wake up your computer if it's offline. Jump Desktop now supports wake-on-lan (WOL) for automatic connections. ![]()
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